Because there was no clear warning or confirmation prompt on the iPad interface, I intended to log out of my account, but accidentally deleted my entire Figma account instead.
I have been using Figma since my undergraduate years. It is not just a tool to me, but something that has accompanied me through many important stages of my study and design projects. It contains years of my work and creative efforts, and I am currently in the middle of several critical projects.
I only realized what had happened after receiving the email saying that my account had been successfully deleted. I was completely shocked and frozen when I saw it.
The email mentioned that if projects had collaborators, ownership would be transferred. However, in reality, none of the files were transferred and all of my projects have disappeared.
I truly cannot accept losing everything this way, and I am desperately seeking help.
If there is any possibility to recover my account or files, I would be deeply grateful for any assistance or guidance.
Thank you very much for taking the time to read this.