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Question

Accidental Full Seat Charge After Granting Edit Access, Can It Be Cancelled?

  • February 20, 2026
  • 1 reply
  • 7 views

Harivarman P

I mistakenly granted edit access to a teammate, which temporarily assigned a paid Full seat and generated a one-time charge ($18.57). I’ve removed the access — is there any way to cancel or avoid this charge?

This topic has been closed for replies.

1 reply

  • Figmate
  • February 20, 2026

Hi ​@Harivarman P

 

I understand that you accidentally assigned a Full seat to a collaborator and are looking for a way to avoid the resulting charge.

 

For security and privacy reasons, we’re not able to review billing matters directly here in the forum. I can see that you’ve already submitted a support ticket (#1755773) regarding this, and I’ve added a note to help ensure it’s prioritized. Please keep an eye on your ticket email for a reply from our team.

I’ll go ahead and close this post for now, but if you have any additional questions or concerns, please reply directly to our team through your ticket email.

 

Just for context, when a new paid seat is added or approved, the charge is prorated from the date of approval through the end of the current billing period and added to the next invoice.

You can find more details here:

Thanks,