Access to my file denied

Hey @Make_It_Pro_Novus, thank you for reaching out!

Are you able to able to contact the current owner of the file and ask them if they can transfer the ownership of the file?

You can find in the Help Center article how to do that: https://help.figma.com/hc/en-us/articles/360038512093-Transfer-ownership-of-files-or-projects.

Can you share the file link with me via DM? I can also take a look at it.

Thank you,
Gayani

• I don´t know who is the owner of the file. I thought that I was the owner ( email address redacted due to being considered PII)

Hello Gayani, thank you for your quick response.

I don´t know who is the owner of the while. I thought that I was the owner (email address redacted due to being considered PII)

The link of the file is: figma.com/file/5WKAt71vfySjvzsxr2ShXB/Novus?type=design&node-id=0-1&mode=design&t=QwuvM2wM6MSc4Qcv-0

How could i regain access to the file?

Thank you!

Hello Gayani,

Could you see the the link to my file?

Please let me know, i need to regain access to my file

Thank you!

Hey @Make_It_Pro_Novus! I’ve just checked it and you don’t have any permissions on the file at all. Both the file and team owner is Federico. So Federico or any other people with “can edit” permissions on the file can re-invite you.
Please do reach out to them!

Let me know if there is anything else I can help with.