Hi @Rakha_Andhika, Thank you for getting in touch about this!

We are currently checking with the relevant team internally. We will keep you informed once we have an update.

Thanks once again for reaching out!

Hi there, I checked with the team, and the gift card link will be sent out this week.

Thanks!

Hi there,

Same thing here. Jennifer,UX Researcher at Figma sent me an email, i filled out the survey and never received my giftcard.

Please let me know how to follow up on this as well.

Thanks!

Hi @Junko3 ,

Thank you for forwarding my question to the team. I received the gift card six days ago and tried using it, but unfortunately, I haven’t been able to access or purchase anything with it. The balance still shows $20, but it’s not working with merchants or mobile wallets like PayPal, Skrill, Google Play, and Microsoft Store. I also tried using it with Shopee, Eneba, G2A, and SEAGM, but they mentioned the card might be blocked.

I’m not sure how to resolve this, and I understand this might not be your primary concern. However, since I’m based in Indonesia, I’m unable to contact MyPrepaidCenter support as they only accept calls from specific regions. Would you be able to assist me with this, or perhaps connect me with someone who can help? I really need access to these funds, and I’d greatly appreciate any support you can provide.

Thank you so much for your kindness! 🙏