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sora lee
sora lee
New Member
September 14, 2026
Solved

환불요청 드립니다.

안녕하세요. 월 결제를 해야 하는데 연간 결제를 해버렸습니다.

카드 결제 내역을 확인하고 이제 발견했는데..환불 부탁 드립니다.

    Celyn_L
    Celyn_LSolution
    Figmate
    September 14, 2026

    Hi ​@sora lee, Celyn from the Figma Community Support team here. I hope it’s alright for me to reply in English.

    Thanks for reaching out. I understand that you were planning to pay monthly but were enrolled in annual billing instead.

    As we’re unable to review billing-related issues here in the forum, I’ve created a support ticket so our Billing team can take a closer look and assist you directly. Your ticket number is #2129613.

    Someone from the team will reach out soon, so please keep an eye on your inbox. Thanks for your patience in the meantime.

    View in thread

    1 reply

    Celyn_L
    Figmate
    Celyn_LSolution
    Figmate
    September 14, 2026

    Hi ​@sora lee, Celyn from the Figma Community Support team here. I hope it’s alright for me to reply in English.

    Thanks for reaching out. I understand that you were planning to pay monthly but were enrolled in annual billing instead.

    As we’re unable to review billing-related issues here in the forum, I’ve created a support ticket so our Billing team can take a closer look and assist you directly. Your ticket number is #2129613.

    Someone from the team will reach out soon, so please keep an eye on your inbox. Thanks for your patience in the meantime.

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