전에는 열렸었는데 텍스트 몇개를 추가하니 파일이 휴대폰에서 열리지 않습니다. ‘이 기기에서 사용하기에는 파일이 너무 큽니다‘ 라고 알림이 뜨는데 파일의 용량이 커져서 휴대폰에서 열리지 않는건가요? 휴대폰의 용량을 많이 확보하면 열릴수도 있는건가요 아니면 일정 용량이 넘어가면 휴대폰에서는 열리지 않게 되는건가요?
Question
피그마 모바일 앱에서 파일이 열리지 않습니다
Hey
I looked into this, and here's what's happening: it isn't related to your phone's storage space. Figma runs on browser-based technology, so every file you open uses a limited amount of memory (RAM), capped at around 2GB per browser tab. That limit applies whether you're using Figma in a browser, the desktop app, or the Figma mobile app.
As a file grows, more text, layers, images, or effects. It needs more memory to load. Computers usually have more memory available, so a file that opens fine there might still be too large for a phone to handle, since phones generally have less available memory to begin with (this varies by device and OS version). So freeing up storage space on your phone won't make a difference here, we're just not able to support opening very large or complex files on mobile once they cross that memory threshold.
A couple of things that might help:
- Try opening the file on a computer (browser or desktop app) if you can, it'll likely load without issue there.
- Reduce the file's memory usage where possible, compressing high-resolution images, breaking complex vectors into smaller parts, or splitting the file into smaller files can all help.
- For more detailed steps, take a look at Reduce memory usage in files.
If you try these and it's still not opening on mobile, let me know and I'll dig in further!
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