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임민재
New Member
September 30, 2026
Solved

삭제된 파일 복구 부탁드립니다..너무 간절해요

  • September 30, 2026
  • 3 replies
  • 45 views

안녕하세요 제가 작업 중인 디자인 파일이 휴지통으로 이동되었는데 휴지통에 보이질 않습니다..

진짜 중요한 작업인데 간수를 잘 못했어요. 죄송합니다….제가 다 청구해야 할수도 있다고 하셔서 간곡히 부탁드립니다

피그마 파일url은 가지고 있습니다 제발제발 복구해주세요 제발 부탁드립니다

아래 링크 첨부합니다.

https://www.figma.com/design/Me4iY8oe38PTdJaafVxNcL/%EC%A0%95%EB%B0%80%EC%98%81%EC%96%91_1%EC%B0%A8?node-id=0-1&t=2kgIdQJ0Q4Z8LhPr-1

Best answer by treem

Hi ​@임민재 — welcome to Figma Forum. I don't speak Korean, so I hope it's okay that I'm replying in English.

I understand that a design file you were working on was moved to Trash but no longer appears there — here are a few places to check first:

  1. Other teams: Each team has its own Trash. If you belong to more than one team, check the Trash in each one.
  2. The Folders tab: If the whole folder was deleted, the file shows up under the Folders tab in Trash, not Files.
  3. No Restore option: If you find the file but can't restore it, right-click and choose Duplicate to drafts to get a copy. The copy won't include comments or version history.

If the file was permanently deleted, it can't be restored from your account. Our Customer Support team can check whether it can be recovered. The troubleshooting section at the end of this article covers each case: Delete and restore files.

I've opened case: 2163032, so our team can look into the file directly, and emailed you with the details they'll need. Thanks for your patience as we follow up on this.

3 replies

treem
Figmate
treemSolution
Figmate
September 30, 2026

Hi ​@임민재 — welcome to Figma Forum. I don't speak Korean, so I hope it's okay that I'm replying in English.

I understand that a design file you were working on was moved to Trash but no longer appears there — here are a few places to check first:

  1. Other teams: Each team has its own Trash. If you belong to more than one team, check the Trash in each one.
  2. The Folders tab: If the whole folder was deleted, the file shows up under the Folders tab in Trash, not Files.
  3. No Restore option: If you find the file but can't restore it, right-click and choose Duplicate to drafts to get a copy. The copy won't include comments or version history.

If the file was permanently deleted, it can't be restored from your account. Our Customer Support team can check whether it can be recovered. The troubleshooting section at the end of this article covers each case: Delete and restore files.

I've opened case: 2163032, so our team can look into the file directly, and emailed you with the details they'll need. Thanks for your patience as we follow up on this.

임민재
임민재Author
New Member
October 5, 2026

Hello! Could you please let me know roughly when it might be restored? The file was deleted a week ago, but I still have the URL link. I desperately need to recover this file—please help me restore it.

https://www.figma.com/design/Me4iY8oe38PTdJaafVxNcL/%ED%95%9C%EA%B5%AD%ED%98%95%EC%A0%95%EB%B0%80%EC%98%81%EC%96%91%EC%BB%A8%EC%86%8C%EC%8B%9C%EC%97%84-%EC%A0%9C%EC%9E%91?node-id=270-19952&t=ji7dxJjyZ3l1gy3Z-1

 

Celyn_L
Figmate
Figmate
October 5, 2026

안녕하세요 ​@임민재 님. ​@Tom Reem을 대신해 답변드리는 피그마 커뮤니티 지원팀의 Celyn입니다.

티켓 #2163032를 확인했습니다. 중요한 파일이라 걱정이 크실 텐데, 오래 기다리시게 해서 죄송합니다.

담당 팀에 상황을 전달하고 확인을 요청해 두었습니다. 팀에서 가능한 한 빨리 이메일로 연락드릴 예정이니, 메일함을 확인해 주시면 감사하겠습니다.

파일을 복구하실 수 있기를 바랍니다. 기다려 주셔서 감사합니다 🙏