대학생 계정 삭제 후 재생성 안됨

계정을 삭제한 후 같은 이메일로 계정을 다시 생성하려고 했는데 계정이 생성되지 않습니다.

제 티켓 번호는 #2119452 이고 제 이메일은 [redacted by moderator to remove personal information] 입니다.

[Moderator note: This post was merged from 계정 삭제 후 재생성 불가 into 대학생 계정 삭제 후 재생성 안됨 on 08-Sep-2026.]

계정을 삭제한 후 같은 이메일로 계정을 다시 만들려고 했는데 계정이 생성되지 않습니다. ‘your request has failed’ 라고 뜹니다. 어떻게 해야할까요?

제 티켓 번호는 #2119452  이고 이메일은 [redacted by moderator to remove personal information] 이고, 제가 새로 생성하려고 하는 계정 이메일은 [redacted by moderator to remove personal information] 입니다.

[Moderator note: This post was merged from 계정 삭제 후 다시 생성 안됨 into 대학생 계정 삭제 후 재생성 안됨 on 08-Sep-2026.]

Hello ​@subin4160, sorry for the trouble recreating your account. We don't currently offer support in Korean on Figma Forum, so I hope it's okay that I'm replying in English.

I'm following up with Customer Support on your existing case, 2119452, and I'll come back here with an update after touching base with them.

In addition, I've redacted the account emails from your posts to protect your privacy — thanks for your understanding.

Update: I've confirmed your case, 2119452, is queued with Customer Support. They have the details you provided and will follow up by email with next steps once they've reviewed it.

I'm not able to access or change account settings from this public space — that's handled directly by Customer Support, and their reply will come to the email address on your ticket. Appreciate your patience as we follow up. 🙏🏻

okay thank you for your respond!

then how long doew it take to receive the answer from Customer Support? i already sent email about 9 hours ago, but still didnt get answer😭

i have to create new account by tomorrow