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New Member
January 15, 2025
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請求書・領収書はどこからダウンロードしたらいいですか？

  • January 15, 2025
  • 1 reply
  • 1838 views

現在、無料プランを使用しています。

数か月前に有料プランでしたので、確定申告で領収書や請求書のダウンロードがしたいです。

しかし、サイドバーから[管理者]がなく、どこからダウンロードしたらいいかわかりません。

    This topic has been closed for replies.
    Best answer by Celine_

    Hey there! I can confirm that you would not be able to access your invoice if you downgrade the plan (here with a Starter plan). In the future, if you upgrade and downgrade again, I would advise you to download the invoices before downgrading. 

    Here is an help article with the recommendations regarding that:
    https://help.figma.com/hc/en-us/articles/360039829734-Cancel-or-downgrade-Professional-plan


    In the meantime, I’ve submitted a support ticket for you (your ticket number is 1228728). Please specify in the support ticket the period for which you need access to the invoice so that the support team can assist you further. Thank you!

    1 reply

    Celine_
    Figmate
    Celine_Answer
    Community Support
    January 15, 2025

    Hey there! I can confirm that you would not be able to access your invoice if you downgrade the plan (here with a Starter plan). In the future, if you upgrade and downgrade again, I would advise you to download the invoices before downgrading. 

    Here is an help article with the recommendations regarding that:
    https://help.figma.com/hc/en-us/articles/360039829734-Cancel-or-downgrade-Professional-plan


    In the meantime, I’ve submitted a support ticket for you (your ticket number is 1228728). Please specify in the support ticket the period for which you need access to the invoice so that the support team can assist you further. Thank you!

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