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有料プランから無料プランにダウンしたのですが契約期間中(特に2025/09移行)の請求書を入手したいです。

  • July 29, 2026
  • 1 reply
  • 5 views

山田元康

有料プランから無料プランにダウンしたのですが契約期間中(特に2025/09移行)の請求書を入手したいです。

1 reply

Gayani_S
Figmate
  • Community Support
  • July 29, 2026

Hey ​@山田元康, thanks for reaching out! I'll be replying in English, if something is unclear feel free to flag it. Happy to clarify! 

I hear you on wanting to get your hands on your invoices from your paid plan period, especially around September 2025.

Once a team moves from a paid plan to the free plan, the Billing tab in Admin (where invoice history lives) is no longer visible in the dashboard. That's expected on our end, but it does mean you won't be able to pull those older invoices yourself right now.

I'm not able to look into account or billing specifics here on the forum for security reasons, but I've gone ahead and opened a Ticket #2038846 so our customer support team can retrieve your past invoices directly and send them your way. You'll hear from them at the email tied to your Figma account.

 

In the meantime, this article covers how invoice access normally works: Manage payment and invoice details.

 

Let me know if anything else comes up!