Restoring version history doesn't work

Hi @Alexis_Kraus I tested this from my end and it restored the selected version history as expected.

Are you seeing this in the desktop app or the browser, are there any errors? After clicking “Restoring this Version” are you selecting the “Done” button on the top left? Maybe try clearing your cache to see if that helps improve.

I have tried multiple times to restore different versions , the version restores to view only but the correct version. When I click on DONE it reverts to the version before restore.

Hey @Simon_Winterson - I think this is going to require intervention from our support team. There may be an issue within the file you’re working with (unfortunately, I’m unable to really tell), and they’ll need to try to test and replicate.

Please fill out this form when you have a minute, and someone will reach out to you for further help: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

Hey Ryan_52. I am in the browser. This was a couple weeks ago and I can’t remember the specifics, but the steps I took are listed in my original report, above in this thread. I just did it again, using exactly the steps described, where I initiate the action via the 3 dots/kebab menu on the version, within the version timeline. It seems like some versions are restoring, and others aren’t, using the ‘restore this version’ option from the 3 dots/kebab menu. It is still not working 100% as expected on my end.

I also looked for the ‘done’ cta. fwiw, I never noticed the ‘done’ button before now. It’s nowhere near proximity to the version timeline, so I am not surprised I missed it. Perhaps thats a bit of feedback for Figma to take into consideration.

Hi @Alexis_Kraus sorry to see you are still experiencing some issues restoring a version. If you are still seeing the issue after selecting ‘restore this version’ and then clicking the “done” cta button can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Please include a short video recreating all the steps and the issue you are seeing, include the link to your file and share it with support-share@figma.com so they can take a closer look.

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