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Prototype flow description is just a white box?


Karissa_Seiersen

Hi! I’ve added a description to one of my prototype flows yet when I view it in presentation mode it just appears as a white box. I can see what I wrote if I highlight the text…is this how it is supposed to be? Does anyone know why this is happening?

I have restarted Figma as well and it still happens. I am also on a PC, if that matters.

Best answer by Rupa_Shikotra

All seems to be back to normal - wehey!!

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12 replies

Sarah_Simpson

I am also having the same issue! It was absolutely fine yesterday & now I’m faced with a white box on all of my prototype descriptions.


Robert_Boden

Same here, I’m using a Mac and seeing this.


Rupa_Shikotra

Same here - using a mac - was fine yesterday and today its showing the white box - the text is there though as you can highlight it - but no good need to see it - of all days for this to happen… I’m presenting today for which the stakeholders need the notes - hope this gets fixed ASAP


akh
  • 2 replies
  • February 3, 2022

I also have this issue. Yesterday worked fine and today I see this white box.
This issue happens to me on the desktop Mac app and in Chrome.


Remy_Guestereguy

Same issue here on MacOS Monterrey + Desktop app


MEH_Consulting

Same, here, when do we think this will be addressed? This bug makes sharing prototypes remotely challenging.


Maite_Who
  • New Participant
  • 12 replies
  • February 3, 2022

I’m experiencing the same issue, appears in the browser (chrome) as well as on mac app. It seems to come from that background property in the .ql-container, dunno if that helps:


Karissa_Seiersen

I feel your pain, mines due tomorrow 😅 of course this would happen now


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • February 3, 2022

Hey All,

This is related to a service disruption that our team is aware of and already working on. We hope to have a fix soon.


Rupa_Shikotra

All seems to be back to normal - wehey!!


I have now the same Issue with Mac on Safari, although it is solved.


  • 0 replies
  • March 30, 2022

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