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Question

Comments stuck in loading state

  • August 31, 2021
  • 5 replies
  • 1062 views

Diana_Wong

The Comments feature on Figma desktop app has been stuck in a loading state for the past half hour. I wrote my design review discussion notes using Comments and have a design review with stakeholders later today. Any idea what might be causing this and how to resolve? Thanks~

This topic has been closed for replies.

Jon_Nemeth

Having the exact same issue!


Dury
  • August 31, 2021

Same here. I tried Figma in-browser as well, it doesn’t work there either.


Megan22
  • August 31, 2021

I am having the same issue today too! I reached out to my team and a few also are having this issue, but others are not. I use the desktop version and checked the web version and both cannot load the comments and I receive an error message


Angela_Ma

I lost all my comments on all figma files. 😩


Josh
  • Former Community Manager
  • August 31, 2021

Please see status.figma.com. We’re aware of the issue and are actively investigating.

Closing the topic for now and will update the forum via the global banner.


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