Skip to main content
Question

Whole file is deleted abnormally, from where to restore it back?

  • August 16, 2024
  • 1 reply
  • 12 views
Ricky_Martin

Hello, my project file got deleted abnormally…

I checked my delete tab and its not even in there. Wondering how a file can gets deleted while working on it. can anyone has an idea about this?

I have already generated a ticket for the same.
https://help.figma.com/hc/en-us/requests/1093937

Waiting for the positive reply, thanks in advance.

Thank you.

1 reply

dvaliao
Figmate
  • dvaliao
  • Community Support
  • 4631 replies
  • August 16, 2024

Hey @Ricky_Martin, sorry to hear this happened!

I’ve confirmed that the team received your previous ticket, and I’ve escalated it on your behalf on ticket #1093944. Someone from support will review and reply as soon as they’re available.

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings