Hi - we are working on moving to Jira Cloud. In our data center version we have the Figma for Jira app. It’s worked great for those users who obtain their own personal access token and have our admins add those within Jira. However, not all Jira users have or need a Figma account, but would like to view the design specs in Jira.
Our Jira admin team tried configuring according to this article for both data center and cloud, but users are still getting permissions related errors when attempting to add them. What could we be doing wrong? Do we need to have individual Figma accounts for each user within Jira?
