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Question

Refund request for unauthorized charges


fivekforwulei

My initial deduction was based on 5 design seats, and for the new deduction, I would like to deduct based on 2 design seats. I hope to receive a refund for the additional 3 seats.

nvoice number

C2E1C145-0041

 

2 replies

fivekforwulei

Please reply to me as soon as possible. This is my work account and requires reimbursement, which has far exceeded my reimbursement limit.


  • Figmate
  • 1804 replies
  • March 3, 2025

Hi ​@fivekforwulei, Thanks for contacting us.
 

To protect your security and privacy, we can't help with individual billing questions here.

I see that you've already contacted our support team via a ticket, and one of our specialists has replied to you. Could you please check your email inbox for a notification about the ticket and reply to their question?

 

Thanks again for reaching out.


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