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Question

Lost Access to Figma Projects Due to Deleted Google Account โ€“ Need Help Recovering

  • February 1, 2025
  • 1 reply
  • 45 views

raffa

Hi everyone,

I recently lost access to my Google account, and unfortunately, this account was linked to my Figma profile, which contains several important projects that I desperately need to recover.

Since I can no longer log in to Figma using that account, Iโ€™m hoping thereโ€™s a way to regain access to my projects. Has anyone experienced something similar or know if Figma support can help transfer projects to a new account?

Any advice or guidance would be greatly appreciated! Thank you in advance.

1 reply

  • Figmate
  • 1814 replies
  • February 3, 2025

Hi โ€‹@raffa, Thanks for reaching out. We're sorry to hear you're having trouble accessing your account.

 

If you're forwarding emails from the Google account to your current email address, the easiest way to regain access is to reset your password. This will let you bypass the Google single sign-on and get back into your Figma account. Once you're in, you can update your email address in your account settings.

Please refer to the "Switch from Google SSO to email and password" section in the Manage email address or password for a detailed guide.

 

If you're not forwarding emails, our support team can manually update the email address associated with your Figma account.

Please note that we take account security very seriously, so any changes to account details are handled with extra care. This means we need to review each request carefully, and we can't guarantee that all requests will be approved. We appreciate your understanding in this matter.

 

If you'd like to request a manual email update, please submit a support ticket here.

When you submit, please include the following information in your ticket:

  • Email your account is under now.
  • Email you'd like to change it to (Please note this cannot already have a Figma account attached).
  • Names of Teams you belong to.

Our support team will review your request and reach out to you for any additional information they need to process it.

Thanks again for reaching out!


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