Skip to main content
Question

Instances do not appear properly and look buggy

  • January 15, 2025
  • 2 replies
  • 48 views

Jean-Marc_Lehwald1

So I have a huge library ok. And we have different software releases, some of them at the same time. Each release is also a library for the new releases. And today I realized that the rendering does not work properly. Sometimes the screens does not appear at all and show up only blank, in other cases parts of the screens like text in tables and stuff or complete elements are missing. So if you open up the instance on the left layer area than everything looks fine again (for that one screen). 

Like in this case here (Stuff is pixelated for safety reasons. The customer would see me in Jail if I post it here unpixelated). I open up the page with the screens I want to take a look at and the left screen is broken:
 

 

If I doubleclick on the left screen the layout comes back like:

 

And now you guys, what could that problem be?

 

Love and Peace,
Jean-Marc

2 replies

y_toku
Figmate
  • Community Support
  • 2378 replies
  • January 16, 2025

Hi there,

Thanks for reaching out. We cannot be sure what caused these type of rendering issues. 

 

Have you tried using the "Regenerate all instances (slow)" feature under Actions? This action is similar to double-clicking on all instances to address loading problems.

If the issue persists, please contact our support team directly and providing a copy of your file at https://help.figma.com/hc/en-us/requests/new. Kindly ensure that you use the email associated with your Figma account, include links to the relevant file, and grant access to support-share@figma.com. Rest assured, sharing your file with us for review will not impact your billing.

​Let me know if you need any further assistance.

 

Thanks,

Toku


Jean-Marc_Lehwald1

@y_toku thanks so much. I would never have been found that. It worked out. Also if its annoying that I have to do this with every file we have here, but it looks like its a local problem as my coworkers dont have any issues.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings