I’m hovering outside the layer to try and activate the rotation cursor, but it’s not showing. How come?
Hi @Anthony_Shui are you seeing this issue in the browser or desktop app? Does it recreate if you check from other browsers and does it impact all elements across all files or only certiant ones in a single file? Do you have any browser extensions enabled?
Hey @Ryan_52 ! I’m seeing this in the desktop app. It’s not working in Safari. It works in Google Chrome.
I’ve checked this from my end but are not able to recreate it. Can you make sure your operating system is up to date. You might have a extension or program on your end causing some issues.
was this resolved? I’m having the same issues. Rotate or resize hover indication not showing up. I can still rotate or resize the objects however not having the indication on hover makes it difficult to grab the correct spot.
I am on mac desktop app. just updated my OS and restarted the app
I have the same issue. Any update? Tried all the usual restart tricks etc, but no luck
Hey Stuart! Sorry to hear this is happening.
I can’t also reproduce on my end. As Ryan explained, can you make sure your operating system is up to date? You might have a extension or program on your end causing some issues. For more information, please check our Troubleshooting tips that may help you: here
If this still doesn’t help, please reach out directly to the support team by filling this form: here
Please use your Figma account email, include a short video, a link to the file, and share it with support-share@figma.com by inviting directly as an editor (this won’t affect your billing at all) , so they can take a closer look.
For the short video, please include the whole window, with the properties and layers panels in view and relevant layers expanded, and select any layers you’re having trouble with so we can check any relevant settings. We use these videos to try and reproduce the issue in our own files and so showing all steps needed to reproduce the behavior is helpful. Thank you!
Same here 😦
It’s gotta be some setting in Firefox or browser of choice. Switching to chrome worked for me. If Figma could tell us the settings we need enabled on Firefox/Safari/Edge that would be awesome.
I have the same problem with my desktop app. i am using a mac that has a hardware as powerfull as a powerplant and my software is also up to date. it’s super annoying.
Same here, I’ve restarted, opened new files nothing works. Mac using in the app on desktop
HELP
I’m getting it too now.
Did anyone figure out how to solve this? I see some other users in the comments had this issue a few days ago. Advice would be appreciated.
Also a Mac user.
Same problem for me, happened some weeks ago.
+1
I also noticed the resize cursor no longer shows. I’m still able to scale a rectangle, but the rotate cursor is a quick blip on hover and completely unusable.
Hi
Sorry for the delayed response! Like my colleagues, I wasn't able to reproduce the issue on my end either.
- Can you ensure that your operating system is up to date?
- It's possible that an extension or program on your side is causing the problem. For more information, please check out our troubleshooting tips here.
If the issue persists, please contact our support team directly by filling out this form here.
When you do, make sure to use your Figma account email. Also, it would be helpful to include a short video, a link to the file, and share it with support-share@figma.com by inviting them directly as an editor (this won't affect your billing). This will allow them to take a closer look at the issue.
Thanks for your patience.
Toku
Problem solved for me since the last update.
Thank you.
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