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Payment issue

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I am face payment issues in the renewal time. Currently our account is blocked.

Best answer by Celine_D

Hi @Neethu_S_Nadh ,

Sorry to hear this is happening!
The forums are primarily run by the community. Please reach out to the support team directly via this form for help with payments:
https://help.figma.com/hc/en-us/requests/new

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3 replies

Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3443 replies
  • Answer
  • April 25, 2023

Hi @Neethu_S_Nadh ,

Sorry to hear this is happening!
The forums are primarily run by the community. Please reach out to the support team directly via this form for help with payments:
https://help.figma.com/hc/en-us/requests/new

M
  • Mary_Chan
  • 2 replies
  • December 11, 2023

Did this get resolved? We are having the same problem and no one has responded to me

Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3443 replies
  • December 12, 2023

Hey Mary,
Please check your inbox, our support has replied you. (Ticket number: #871631). Thank you!

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