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[Resolved] Drafts Not Opening showing error "you don't have access to file"

A

Hi Figma Community,

I hope everyone is doing well.

I’m currently experiencing an issue where I’m unable to access any of my drafts. Despite them being my files, I’m receiving a message that I don’t have access to them. I’ve double-checked that I’m logged into the correct account, and I haven’t made any changes to permissions or moved the files to a different workspace.

Has anyone else encountered a similar issue? If so, I would greatly appreciate any advice or solutions you could share. I’ve tried clearing my cache, updating my browser, and logging in and out, but the problem persists.

Thank you in advance for your help!

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2 replies

y_toku
Figmate
  • y_toku
  • Community Support
  • 2317 replies
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

Natalie S
  • Natalie S
  • New Member
  • 1 reply
  • February 20, 2025
y_toku wrote:
y_toku wrote:

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

Hi I have met similar access problems. I found I lost many files - which no longer showed in my draft. When I opened the link - it said this is unassigned draft file. How can I find these files back? What that causes? I am the admin but I don’t see it in my figma now. 

 

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