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Files isn't showing up

  • August 26, 2024
  • 1 reply
  • 25 views

BlackGold

IDK what is happening my page but none of my recent files isn’t showing up, all of them stuck in loading.I’ve refreshed the page for over 20 times, restarted the laptop twice, reconned to the internet many times, still my files isn’t showing up. I’ve connected to the support form, they said reach community support

Best answer by y_toku

Hi there,

If you restarted laptop but it still happens, can you try clearing cache?

If the issue still persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

Thanks,
Toku

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1 reply

y_toku
Figmate
  • Community Support
  • 2317 replies
  • Answer
  • August 26, 2024

Hi there,

If you restarted laptop but it still happens, can you try clearing cache?

If the issue still persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

Thanks,
Toku


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