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Slow loading of icons/components picker


Anna_Balyan

The picker loads very slow…

Best answer by dvaliao

Thanks, @Anna_Balyan!

Again, is this for all files or a particular file? And can you clarify whether the assets panel fails to load at all, or does it just take longer than expected? If longer than expected, does this happen only while loading a particularly large library?

For more context, when a library is large, especially if it includes very many variants in one component set, extra load time is expected. A component set appears as a single-component update when publishing, but keep in mind that publishing a single component set includes all of its variants. Very large component sets can be slow to publish and can slow down performance in files using these variants.

If you still have questions or can’t load even a small library, please share your file with us here: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file, and share edit access with support-share@figma.com as an editor on the library and on a file where the assets panel doesn’t load, so our technical quality team can try to reproduce the issue.

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5 replies

dvaliao
Figmate
  • Community Support
  • 4603 replies
  • August 24, 2024

Hey @Anna_Balyan, thanks for reaching out and sorry to hear this!

What OS are you using? And are you using Figma in the browser or the desktop app? Is this happening with all your files or a particular file?


Anna_Balyan
  • Author
  • 2 replies
  • August 26, 2024

I am using the Desktop app on my Mac


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • Answer
  • August 26, 2024

Thanks, @Anna_Balyan!

Again, is this for all files or a particular file? And can you clarify whether the assets panel fails to load at all, or does it just take longer than expected? If longer than expected, does this happen only while loading a particularly large library?

For more context, when a library is large, especially if it includes very many variants in one component set, extra load time is expected. A component set appears as a single-component update when publishing, but keep in mind that publishing a single component set includes all of its variants. Very large component sets can be slow to publish and can slow down performance in files using these variants.

If you still have questions or can’t load even a small library, please share your file with us here: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file, and share edit access with support-share@figma.com as an editor on the library and on a file where the assets panel doesn’t load, so our technical quality team can try to reproduce the issue.


Anna_Balyan
  • Author
  • 2 replies
  • August 27, 2024

The behavior is consistent regardless of the library’s size—it always loads slowly at first, but eventually completes without errors. This occurs every time I try to load a library that hasn’t been previously loaded. However, once it finally loads, subsequent attempts throughout the day are instant. This issue affects everyone on my team, and we work with a large number of libraries containing many components and variants.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • August 27, 2024

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