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Question

SAML SSO: Unknown error. Please try again

  • February 13, 2024
  • 2 replies
  • 208 views

Arleigh_Hays

We are setting up Okta SSO, and after entering the metadata URL we get an error.
“Unknown error. Please try again.”

This topic has been closed for replies.

2 replies

ksn
Figmate
  • Community Support
  • February 13, 2024

Hey @Arleigh_Hays - if you haven’t yet, I’d recommend you get in touch with your success manager for assistance. Unfortunately, we can’t help with this on the forum end, since this issue is specifically for your instance.

If you’ve been having trouble getting in touch, let me know in a reply to this comment.


Arleigh_Hays
  • Author
  • New Member
  • February 13, 2024

Thank you. The team just reached out.