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Question

I can't change the title of my figjam board. It throws an error


When I tried to change my board name, it keeps throwing some error continuously. The error says Internal Server Error and it is not sufficient for me to understand whats going on there. When I checked the network call, I can see the following response for PUT https://www.figma.com/api/files/N9hHooXzc6p4sZxF3rW065 API call.

{
“error”: true,
“status”: 500,
“message”: “Internal server error”,
“i18n”: {
“id”: “error.internal_server_error”,
“fallback_text”: “Internal server error”,
“params”: {}
}
}

2 replies

Gayani_S
Figmate
  • Community Support
  • 1944 replies
  • November 10, 2023

Hey Sajith, I’ve created a support ticket on your behalf, so out technical quality team can take a look at your file. You ticket number is #849176, for reference.


Hi there! I have the same issue - can’t change the file name and getting this error - did Figma tech team took a look? Where can I track this support ticket to see the response of your technical team?


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