Emojis disappearing from the thumbnails

This is happening for me as well. Seems like the emojis remain in old thumbnails that were set but as you mentioned; when setting a new one/changing the emoji and resetting they don’t show up.

Unfortunately, I have the same thing. The emojis on the covers just stopped showing up.

Hi there,

Thank you for flagging this issue! I have forwarded your concern to our internal team to check if there are any related ongoing issues. I will provide an update as soon as I have information that can be shared. Thanks for your patience!

Toku

Hi all @Adrian_Rymuza @Hannah_Taylor @EvgenySereda

Thanks for your patience. This issue has been fixed. Could you check if the thumbnails went back to normal with emojis?

Toku

Yes, they are. Well, apparently, all the old emojis (which were not displayed) need to be deleted and new ones made, and then they are shown

Thanks for your reply! It is interesting… Could you share the screenshots?

When I paste Emojis in to our slide deck they just dont show up 😕

Hi there,

Thanks for pointing that out. Could you let me know where you copied the emojis from? Are the emojis missing entirely, or is the Unicode broken? I just want to understand the issue clearly.

Thanks!
Toku

Hi! I am facing an issue with missing emojis when exporting svg of an image - to be precise, I only see black or white square. Are there any steps I can do to try and fix this? 

I already tried deleting cache and using other browsers.

Hey ​@sarahkozic, thanks for reaching out! 

Just to clarify the situation, is the white square in your screenshot where the emoji should be? And if so, is this emoji in a frame or shape with a fill applied? 

Thank you for the quick response!

The emoji should be where the white square is, and this is how it looks in Figma. It is a part of shape with a fill (gray background). 

Thanks for the context, ​@sarahkozic! 

It seems like the export is only picking up the shape upon export. Be sure to select both the shape and the text containing the emoji on the canvas. Then, Group your selection via the right-click menu or using the shortcut Cmd/Ctrl + G, This will allow you to export the entire group instead of the individual layers. 

Hey everyone, I’m also encountering this issue with emojis disappearing from thumbnails. It’s a bit puzzling since they show up fine when copying from old files, but as soon as I make any edits, the emoji vanishes. I've tried the usual steps, like clearing the cache and resetting the app, but the problem persists. Any new updates on this? Would love to know if there’s a more specific fix or workaround.

It could be an issue with the font or how Figma renders emojis in thumbnails. Try using a different font or pasting the emoji as an image instead. Also, check if Figma updates or system changes affected emoji rendering.