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Question

Drop shadows broken since last update

  • July 3, 2024
  • 1 reply
  • 53 views

Josh_Winters

image

It has been almost a week since the last update, I expected this to be fixed by now. Does anyone else have this problem and/or found a fix?

1 reply

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • July 18, 2024

Hi there!
Sorry to hear you are having issue with the drop shadow. I see in our backend that the technical quality is investigating your issue and is waiting for your response via email. Please check your inbox, your ticket is #1058891. (Feel free to reply back via email, your case will be re-opened).

(For others who may encounter this issue, these type of issues can typically be caused by an outdated graphics driver or OS on your device. As workarounds, please try updating your OS and graphics driver to the latest version. If your hardware has multiple graphics cards, please make sure that all graphics cards are updated.)


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