Hello,
I have searched and followed the instructions from Figma and the forum messages on this topic (sharing prototypes), but am still having major issues troubleshooting why I am still getting the Prototype not found message. Here is what I have done
- Open my Figma file
- Press Play to enter into Presentation Mode
- Select Share Prototype after my file shows itself
- Look under the address bar to Anyone with the link - can view
- Select Copy Link from the bottom of the window
Paste the link into the file of my choice, email, powerpoint, etc.
When I click the link I receive the message Prototype not found
Here is the hardware/software I have tried to solve the issues
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Mac - Tried Safari, Brave, and Opera to log into Figma and attempt to copy the link from those browsers. I have also
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Shut down the computer
-
Restarted the computer
-
Cleared browser cache
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Restarted all software and browsers
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Downloaded the desktop app/client for Figma and created the link from my the desktop Figma program instead of a browser version
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PC - Used Google Chrome, and Opera to log into Figma and copy the links
-
Emailed Figma support (but no reply after 24 hours)
I am at a loss as to how to proceed, nothing seems to be clearing the issue either on a Mac or PC, and am wondering if others have had something similar, and if so, what they have done to solve the issue.
Thanks in advance!!!
Cary