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Question

My Figma account got hack

  • November 22, 2024
  • 2 replies
  • 66 views

Abisoye_Bello

My Figma account was hacked earlier today and the hacker is requesting bitcoin, 6k equivalent. Can Figma support help me get my files back? it’s all I have left after bankruptcy.

I have sent a message to Figma support but no feedback yet, I have also change my password and while doing that, he deleted all the files making it difficult to recover anything back, including the team files and draft.

Please, I need help. Could you help me?

2 replies

y_toku
Figmate
  • Community Support
  • 2397 replies
  • November 25, 2024

Hi there,

I’m sorry to hear that you’re experiencing an issue with your account. Our support team will do their best to assist you.

Please stay in contact with them for further assistance.

Toku


Abisoye_Bello

Hi,
Thanks, Ren from support replied last Friday and he’s already planning to help out.

Hoping everything gets resolved this week.


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