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Question

Can't move projects, project folders, or more than one project at a time from one team to another

  • July 18, 2024
  • 1 reply
  • 20 views

Matthew30

Context: I have one EDU account/team and now I just paid for an upgrade to my personal account so now that one is PRO

EDU team is named “School Projects” and PRO team is “Matthew Eric’s Team”

Things I cannot do/have tried:

  1. I cannot select multiple project files and do ANY other action aside from delete and duplicate (really dumb)
    Screenshot 2024-07-18 at 12.08.06 PM

  2. I cannot transfer the project… are you kidding me?

  3. I cannot drag and drop projects/project files. Even with TWO WINDOWS open each open to each team. There is no where I can find that is a suitable place to “drop” the files after picking them up.

  4. I cannot MOVE the whole project… there’s no error or anything it just won’t do anything.
    Screenshot 2024-07-18 at 12.11.31 PM




So unless I am wrong, and I hope I am not, I have to manually and one by one “Move” each friggin project file?

1 reply

Gayani_S
Figmate
  • Community Support
  • 1944 replies
  • July 19, 2024

Hey @Matthew30, thank you for reaching out!
I am double checking this with the team internally, will get back to you as soon as I get a response from the team.

Appreciate your patience in the meantime!


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