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Unable to Activate AI Features on My Figma Account

  • April 16, 2025
  • 1 reply
  • 92 views
Ghazal1

I’m unable to activate or access the AI features. I’ve checked for updates and tried basic troubleshooting steps, but the feature still doesn’t appear to be available for me.

Could you please help me resolve this issue or let me know if there are any requirements I might be missing?

 

Thank you in advance for your support!

Best answer by Celine_D

Hey there! Thank you for your interest on Figma AI!

If you’re not seeing beta AI features, it may be due to one of the following reasons:

  • You're not in the AI beta yet: Figma AI features are currently in beta and will become available over time. All paid plans will have AI features available to them by the end of April 2025.
  • You're on the Starter plan: Figma AI features are available to paid plans.
  • Your team or organization is opted out: Your admin has already chosen to opt your team or organization out of AI features. Please contact your admin if you have questions.
  • You're on a Figma for Education plan: AI features and settings will not be enabled for users who are a part of an Education plan. If you have any questions, please contact education@figma.com.
  • You're using Figma for Government: Organizations using Figma for Government will not have AI features or settings enabled.

For more information, you can check our Help Center article: How do I get access to Figma AI? 

Hope that clears things up!

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Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3443 replies
  • Answer
  • April 16, 2025

Hey there! Thank you for your interest on Figma AI!

If you’re not seeing beta AI features, it may be due to one of the following reasons:

  • You're not in the AI beta yet: Figma AI features are currently in beta and will become available over time. All paid plans will have AI features available to them by the end of April 2025.
  • You're on the Starter plan: Figma AI features are available to paid plans.
  • Your team or organization is opted out: Your admin has already chosen to opt your team or organization out of AI features. Please contact your admin if you have questions.
  • You're on a Figma for Education plan: AI features and settings will not be enabled for users who are a part of an Education plan. If you have any questions, please contact education@figma.com.
  • You're using Figma for Government: Organizations using Figma for Government will not have AI features or settings enabled.

For more information, you can check our Help Center article: How do I get access to Figma AI? 

Hope that clears things up!

Ghazal1
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  • Ghazal1
    Ghazal1

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