Hi,
I need urgent help recovering a project file that suddenly disappeared.
Yesterday I worked on it from my main device — everything was normal, and I closed the file as usual.
Today, when I opened the same tab again (on the same and another device), I saw a message saying the file was deleted.
I checked all folders, Recents, Drafts, and Trash — the file is gone.
I also followed the official instructions from the Help Center (including checking the Trash and applying the "Created by: Anyone" filter), but still couldn't find the file anywhere.
There were no sync issues while working, and I had full editing access — possibly even ownership.
This project is very important and I need to recover it as soon as possible.
I'm currently on a Starter plan and can’t reach email support directly, so I really hope someone from the team or community can help, or escalate this internally.
Thanks in advance!