Elements such as icons and text disappear when you copy a mock into another file. Also some properties seem to change.
All libraries used are already added in the file and weird thing is that the components would be visible when you initially copy-paste the mocks but then somehow become invisible at some point later-on. You can see the components in the layers list and see their boundary when you hover but they don't appear on screen.
They however become visible when you detach the components of which is by far an ideal solution.
Please help. This is urgent for our shipping deadline
Urgent Bug! Elements in components become invisible and their properties chnage themselves after a short time of copying into files
Hey there!
This definitely sounds odd— I'm not sure why some of your components aren’t linking when copying mocks between files without accessing directly to your file, but please try these workarounds and see if they help:
- First, double-check that none of your components or elements are hidden because of visibility settings. (Toggle visibility to hide layers)
- Try syncing your libraries again by going to Assets > Libraries to make sure all components are up to date. (Publish updates to a library, and Review and accept library updates)
- If this issue started recently, you might want to try restoring an earlier version of the file to see if it resolves the problem -- it could be related to a recent update or change. (Restore a previous version)
If this still doesn’t help, since this is urgent for your deadline, I'd recommend reaching out to our support team directly by filling out this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
Please use your Figma email account, include a link to the affected file, and add support-share@figma.com as an Editor, so they can take a closer look and help you resolve any deeper issues. Thank you!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.