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Experiencing weird prototype options bug - My trigger frame always gets cut off


ShaneO

Haven’t been able to find anyone else experiencing this so apologies if it’s already documented, but I’m getting a really annoying bug when selecting the trigger for a prototype where no matter where I am on the page it cuts off the options dialogue. Is there a fix? 

 

 

Best answer by Gayani_S

Hey everyone! Our engineers worked on resolving the issue and we are pleased to inform you that the fix has been successfully released!
 
Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.
 
We apologize for any inconvenience this issue may have caused you. If you have any further questions or concerns, please do not hesitate to reach out, thank you! 

 

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4 replies

Dreamy Robin
  • New Member
  • 2 replies
  • February 10, 2025

The On-click dropdown in prototype panel looks half cut for my device. tried restarting, still the same. recently got this issue from yesterday. Thought it will be fixed by today. maybe a minor bug. 


Gayani_S
Figmate
  • Community Support
  • 1921 replies
  • February 10, 2025

Hey ​@ShaneO, thank you for reaching out! I’ve seen another community member have flagged a similar issue. They’re experiencing this on the desktop app. 

Can you confirm if you’re seeing this in the browser and the desktop app? Also is this happening for you in the new UI? 

Please try clearing your cache:

For the desktop app: Clear Desktop Cache

For browsers, here are guides for each:

I’d recommend to make sure both your OS and Figma app are up to date, this can sometimes fix performance issues. 


Let me know if these steps resolve your issue, happy to help our further! 

 


Gayani_S
Figmate
  • Community Support
  • 1921 replies
  • Answer
  • February 12, 2025

Hey everyone! Our engineers worked on resolving the issue and we are pleased to inform you that the fix has been successfully released!
 
Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.
 
We apologize for any inconvenience this issue may have caused you. If you have any further questions or concerns, please do not hesitate to reach out, thank you! 

 


Dreamy Robin
  • New Member
  • 2 replies
  • February 13, 2025
Gayani_S wrote:

Hey ​@ShaneO, thank you for reaching out! I’ve seen another community member have flagged a similar issue. They’re experiencing this on the desktop app. 

Can you confirm if you’re seeing this in the browser and the desktop app? Also is this happening for you in the new UI? 

Please try clearing your cache:

For the desktop app: Clear Desktop Cache

For browsers, here are guides for each:

I’d recommend to make sure both your OS and Figma app are up to date, this can sometimes fix performance issues. 


Let me know if these steps resolve your issue, happy to help our further! 

 

Yes, now its fixed. thanks for letting me know. 


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