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Question

Lost Access to files after lost access to a previous Google Account

  • January 22, 2025
  • 2 replies
  • 17 views

Tahimi Leon

I need help for access to a previous account that I had before. I need access to the previous designs that I made with a previous account. On this previous account I used the "Login with Google" auth and now I don't have access to this google account because this was removed.
How I can recover my designs?

2 replies

dvaliao
Figmate
  • Community Support
  • 4603 replies
  • January 22, 2025

Hi ​@Tahimi Leon, sorry to hear this happened! 

We can’t help with account management here on the forum, but our support team should be better equipped to help you recover the files with the associated email address.

Can you please reach out here including both of the Figma account email addresses, so our team can locate the files? https://help.figma.com/hc/en-us/requests/new 


Tahimi Leon
  • Author
  • New Member
  • 1 reply
  • January 22, 2025

Hi,
Thanks for your help.


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