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Question

When typing using Chinese/Korean characters, some characters are invisible!


Charles2

1. Describe the bug/issue you’re running into?

when texting many chinese characters ,it must be some characters invisible!

2. Are you able to consistently reproduce it? If so what are the steps?
yes

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both?
web

5. What OS/version and/or browser/version are you using?
MacBook Air (M1, 2020) bigsur
版本 90.0.4430.212(正式版本) (arm64)

12 replies

Jing1
  • 1 reply
  • May 25, 2021

Having the same problems, the characters just don’t show up on the board.


X140Yu
  • 1 reply
  • May 27, 2021

Same here, can users choose custom font?


YaoXing_Liu

Same problem here. 😝


Charles2
  • Author
  • 3 replies
  • June 2, 2021

it is so important for me~


111642
  • 1 reply
  • June 2, 2021

Same problem 😭 😭 😭


Charles2
  • Author
  • 3 replies
  • June 2, 2021

up~~~~~ 🤣🤣🤣🤣🤣🤣


Charles2
  • Author
  • 3 replies
  • June 2, 2021

I really need this fixed so that I can use ~~


Bro_Adi
  • 1 reply
  • June 4, 2021

I have same problem too. And I notice seems like any non-alphabetic isn’t supported in FigJam. including Chinese Arabic Japanese


GLD
  • New Member
  • 1 reply
  • September 4, 2023

This is still a problem. A helpful person from Figma support told me how to use the command / menu to choose “Regenerate All Instances (slow)”, which brings back all missing text, but it’s a temporary solution and only works for the person who initiated the command. It doesn’t fix the problem for other people who view the file. This has created many problems for us when we show design to people who don’t normally use Figma. They don’t know about the bug or how to fix it so they think designers have made some kind of mistake. We can’t work around this problem forever so I hope it’s fixed soon.


carin.wave

Having same problem in Korean 😢
“Regenerate All Instances (slow)” doesn’t solve this problem and this solution is useful only for editors.
Viewers still misunderstand our design work which doesn’t show texts correctly.
This bug makes me really stressful these days and I hope this problem will be fixed soon 😦


dvaliao
Figmate
  • Community Support
  • 4597 replies
  • November 3, 2023

Hey @carin.wave, sorry to hear you’re having trouble!

Our FigJam team would love to look into this for you. What exact characters are you trying to type?

We can pass it along to the team to try and reproduce and fix.


Sophie_Cankorur

Having this issue when replacing English text with Japanese. If I double-click on the text box it all appears but this is time-consuming and often means some text boxes are missed. Is there a plan to find a solution to this bug?


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