In our design file, when view users, like developers or product owners, view a file, items, vector graphics, variables, etc. Will not show in the file. They are like a ghost instance of the component or visual. It is there, but it’s liek the data is not loading. I had a similar ticket, where we had a product owner “regenerate the instances” and it seemed to help, but we have some users who cannot run quick commands due to access, so we need something that is more of a permanent fix, since we can’t ask every viewer to run the quick command, and it doesn’t seem like the command is working across users for the same file.
Solved
Bug (Investigating): Components / variables not visually showing
Best answer by dvaliao
Hey @Amber_Salyer, thanks for flagging this and apologies for the delayed reply!
Our team confirmed that this is a bug that they are investigating to repro and fix.
As a workaround, the best temporary fix, as you mentioned, is having someone with edit access use the quick action: Regenerate all instances then create a new view only share link for viewers.
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Hey @Amber_Salyer, thanks for flagging this and apologies for the delayed reply!
Our team confirmed that this is a bug that they are investigating to repro and fix.
As a workaround, the best temporary fix, as you mentioned, is having someone with edit access use the quick action: Regenerate all instances then create a new view only share link for viewers.
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