Pages scroll up when creating new page

I’m experiencing the same issue and it makes me frown every time ☹
Figma, please resolve.

Hey @Bugrahan_Sezgin and @Dominic_See, thanks for flagging this!

I just tried to reproduce this behavior on macOS using the desktop app and the browser, and things are still working as expected.

What OS are you using? Is this happening both in browser and using the desktop app? What other troubleshooting steps have you tried so far?

• logging out and back in
• clearing your browser/desktop app’s cache
• un-installing and re-installing the desktop app

Here’s how to clear the desktop app cache on a Mac:

1. Quit the Figma desktop app
2. Open Terminal.app and enter the following command:
   rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
3. Try opening the desktop app again

Here’s how to clear the desktop app cache on Windows:

1. Close the Figma desktop app
2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
4. Launch the desktop app again

Hi @dvaliao,
I’m using Chrome on Windows.
Experiencing the issue on both the app and browser.
Have tried:

• logging out and back in - didn’t resolve.
• tried clearing the browser/desktop app’s cache - a message kept popping up saying the files couldn’t be deleted as they were being used by another program.

Thanks, @Dominic_See!

I’ll pass this onto the team to try and reproduce. Once we can, we’ll be able to investigate further and work on a fix.

Hey there, thanks for the answer but these solutions didn’t solve my problem.

Hey @Bugrahan_Sezgin, sorry to hear that!

What OS are you using? Is this happening both in browser and using the desktop app?

Our team needs to be able to reproduce the issue. Once we can, we’ll be able to investigate further and work on a fix.

It happens both on web and app. MacOS versiyon Sonoma 14.4.1

Thanks! We’ll pass this onto the team while we continue to try and reproduce the issue.

Hi, just noticed, looks like the issue has been resolved for me.
Thanks heaps.

So glad to hear that, @Dominic_See!

Please let us know if we can help with anything else.

Mine is still happening 😦

Sorry to hear that, @Bugrahan_Sezgin!

Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file where this occurs, and share it with support-share@figma.com, so we can take a closer look.

Problem solved for me too. thanks

Happy to hear that, @Bugrahan_Sezgin! 🙂