Currently, when we get a request for a license upgrade, we only have the option to accept or reject the request. It would be helpful if we could include an optional note to the user in that screen with details on why their request was accepted or rejected. In its current state we need to send a separate email to let the user know why their request was rejected.
Add ability to leave comments to the user on license upgrade requests.
This is now possible, I believe.
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