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Plugin cant be interact or clicked after open on latest update

  • September 22, 2024
  • 8 replies
  • 71 views

izumiinyaa

I got some trouble when opening almost 80% of my plugin, that cant be clicked, interact or do anything but closing the plugin itself, example of that is after i open [webp convertion] plugin, it just open the window, but cant be clicked or interact, and i can only close the plugin.

8 replies

izumiinyaa
  • Author
  • New Member
  • 4 replies
  • September 28, 2024

more specific is, if i try to use plugin by using [ctrl + /] command, then selecting the plugin using [enter] it doesnt work, but if im navigating using mouse, it works fine.


Teo_Vinagre1
  • New Member
  • 2 replies
  • October 2, 2024

I’m having the same issue, if not for your post I wouldn’t realize I could use the plugins normaly when accessing them using the mouse navigation.


dvaliao
Figmate
  • Community Support
  • 4680 replies
  • October 3, 2024

Hey @izumiinyaa, thanks for flagging this to us!

Plugin navigation and interactions seem to be working as expected on our end when using keyboard shortcuts and arrows as well as with a mouse. Please also keep in mind that depending on the plugin, creators may have not built-in capabilities to navigate/interact with the plugin using tab, arrows, etc.

To have our team try and reproduce the issue, what OS are you using? And are you using Figma in the browser or the desktop app? Is there also any particular plugins we should use?


Teo_Vinagre1
  • New Member
  • 2 replies
  • October 4, 2024

I know you didn’t ask me, but I manage to reproduce the problem.
The issue is that sometimes the plugin windows non respondent when clicked, I can move and close the window, but I can’t interact with the content.
I managed to replicate the problem consistently by panning using the right click and drag. When using the regular panning with the mouse wheel click and drag, the plugins work normally.
Here is A short video. Hope this helps reproduce the bug

I’m using the desktop app on Windows 11 .


dvaliao
Figmate
  • Community Support
  • 4680 replies
  • October 4, 2024

Thank you so much, @Teo_Vinagre1!

We’ll file a bug report with the team so they can investigate and work on a fix.


Khue_Dinh
  • 1 reply
  • October 7, 2024

I have the problem too.


izumiinyaa
  • Author
  • New Member
  • 4 replies
  • October 14, 2024

I think the bug got fixed after the latest UI Update & the A.I. Beta (?), i’m not sure tho. Should I mark this as resolved or not? cz I tried using the shortcut again, and it works.


izumiinyaa
  • Author
  • New Member
  • 4 replies
  • October 14, 2024

yeaaaahhh that thing 😭 i thought it was shortcut bug, cuz it only happend when i open some plugin using ctrl + / rather than click the plugins/assets icon


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