Hi! My Figma Education Plan is expiring soon. I have applied for the first time 2 years ago, there wasn’t any problem with my account. While I began a bootcamp 2 years ago, unforeseen family health issues forced me to put my education on hold. Now I started the bootcamp again, that’s why I applied and I uploaded my contract-receipt for getting verified. I had the email that says “You are verified” but I don’t have access to education plan. What should I do?
Question
Unable to renew Education plan
Hi @Nigar_Aghayeva, Thanks for getting in touch with us about this!
If you want to access to the professional features after your Education status is verified, you’ll need to either create a new Education plan team or upgrade an existing team to the Education plan. You can find detailed instructions here: Verify your status for a free Education team - Create, upgrade, or join a team
Kindly follow these steps. Once done, you should be able to access professional features.
I hope this information is helpful! If there’s anything I’ve misunderstood, please let us know. Also, if anyone else has any tips or additional suggestions on this topic, feel free to share them here.
Thanks again for reaching out!
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