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Question

Transfering ownership of a extinct e-mail or account

  • January 4, 2024
  • 1 reply
  • 183 views

Victor_Rocha_de_Araujo

I’ve just upgraded from the starter plan to a professional plan when I noted that I have being working on a project that was created in a Personal Team with an e-mail/account of the company I used to work before.
I do not have access to that e-mail, but I am paying for a team included in it. How can I transfer the recent payed plan to another Team without the old account ownership?

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1 reply

Gleb
  • Power Member
  • January 4, 2024

You need to contact support with this request, nothing the forum community could help you with.