I opened a support ticket 7 days ago related to a payment issue and have not received a response. I also noted that it was extremely urgent as my card is at risk of being canceled due to this charge. What is the expected wait time?
Hey @Katie_Kim, thanks for reaching out and apologies for the delayed reply!
I can confirm that the Config support team received your email from Monday on ticket #1084616. We’ve escalated it on your behalf, so someone from the team should be in touch soon.
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