Figma Support Forum

Mention (@) everyone involved in my project

I’ve had this problem for a few months now. I used to be able to @ everyone involved in a project of mine. Over time, I’m only able to @ fewer and fewer people. Now, I can only @ one person in the project.

Is this a known bug or issue?

1 Like

Agree @David_Ilizarov

We just started a Pro ‘Team’, and when I created a file I could not @mention everyone on that team. Workaround is to invite them to the file, then it works. But this should be active by default. Not going into every file and adding every member one by one to mention them in comments.

@Figma thoughts?

I turned the topic into a product idea, feel free to vote for it. :slight_smile:

For what it’s worth - I’m not a power-user for Figma. Designers I work with use Figma, and so I need to go in and comment accordingly.

For a non-Figma user, this just seems fundamentally broken.

Also, while I understand @mentioning is based on who has access to files, who is a contributor, etc. I started this post because I’m pretty sure what is happening in my case is a bug and unintended.

Nothing has changed in the project regarding who can contribute/view/etc. yet the list of people I can @mention continues to shrink. I was told by one of the designers that this might be a browser cache issue. Nonetheless, I think it is a bug worth looking into and I’d be open to speaking to a PM or dev about this in more detail to get to the bottom of it.

If you think you found a bug, you need to send the details about it to Figma support team via support@figma.com or the support request form. They are not actively monitoring this forum.