For some reason, I’m not able to switch to UI2 from UI3. The option is completely missing for me.
1 Like
Hi there,
Thanks for flagging this, and our apologies for the confusion. We noticed the issue last week and it seems to have been fixed. Are you still missing the “Go back to previous UI” option?
Thanks!
Toku
Have you refreshed the page since yesterday?
I don’t have access to UI3 yet even though I have an Org account. The option to sign up for UI3 beta release has also been removed from the popup menu, so I have no idea whats happening with he roll out.
Yes, I even cleared site data such as cache and cookies.
Hello, any news on this topic? I am currently teaching a class of students and I need all of them to have the same UI so I instructed lucky few who already got the update to UI3 to revert back to UI2 but they are also missing the option in the Help center. It makes tutoring of a group with mixed UIs unnecessarily complicated. Thanks for any ideas or hints how to proceed!
2 Likes
Hi everyone,
Sorry for the trouble. After checking internally, while UI3 is still in beta, users on paid plans as well as users who created their account prior to June 2024 will be able to toggle back to the previous UI.
As your account was created after June 2024, you have been automatically set up with UI3. To help you get familiarized with the new design, we recommend checking out our Help Center article, Navigating UI3: Figma’s new UI:
Hope this clarifies!
It’s strange that my account was created in 2022 unpaid but still… No option whatsoever to toggle back to the fine previous UI. Please help!
Hello Celine, I am certain that at least some of my students have accounts that have been created before June 2024 and yet all of them are missing the option to revert back to the old Figma UI. Would you please look into this issue? It is quite important in the field of education to have such a setting that unifies all students’ experience. Thank you!
1 Like
Hey everyone, this is odd. I’d like our team to investigate it, please reach out directly to the support team here: https://help.figma.com/hc/en-us/requests/new
They can check your account in our backend, please make sure to use your Figma email account. For others who may have similar issues, please also reach out to the support team, thank you!
2 Likes
Pro member since 2020
I can’t go back to UI2
and that’s really a problem…
— Edit :
I don’t know how and why, but this morning (after the week-end)
the help button has displayed the link to “Go back to previous UI”
3 Likes
Hi Fred,
Can you double check you’re accessing this menu from a design file? It looks like you may be looking at this menu in the file browser
Yeap @stanhuan you’re right
and I perfectly remenber why…
The help button wasn’t displayed in my files 
———
But as you see my edit, everything is back to normal
1 Like
A post was merged into an existing topic: UI3 Feedback
I would like to know if this option will be here even after it’s out of Beta. Because it would be great to keep the old UI as an option…
1 Like
Hey there! Unfortunately not. To support the transition to UI3, everyone has the ability to toggle between UI2 and UI3 so you can get accustomed to the redesign for now, but not forever. (For your information, everyone will have UI3 on October 10)
We will eventually retire UI2 in late 2024 or early 2025. Admins will be notified in advance when there is a set date for UI2’s deprecation.
Thanks for your understanding!
More information in this article:
I think there’s some funky glitches in the system still, I don’t see the “Go back to previous UI” option under the Help menu. I’m on a paid plan and the file was created today. Or, perhaps this forum’s documentation is just outdated.
For folks looking for a solution, I had luck switching back to UI2 using search:
- Hit command/ctrl + /
- Search for “UI2”
- Uncheck “Use new UI (in beta)”
- Happy UI2-ing!
2 Likes
