Hi, I am having the following issue with Figma’s connection with Jira this started happening since the last update.
Every time I try to connect a design it gives the following alert:
I can only add the designs on the comments but not on the ticket itself.
Hi there, thank you for flagging this.
If you are still running into issues, as a first workaround, please try uninstall then re-install again Jira to Figma app? You can follow the setup direction here.
If this still doesn’t help, I’d like our technical quality team to investigate it further. Please submit a bug report here.
Make sure to use your Figma email account, and please share a screen recording showing the full screen (with the full steps you are taking to reproduce the issue), and the console log errors after receiving that error along with network logs so we can investigate further. You can find the steps outlined here to export your console logs and here for network logs. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
