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Figma support not responding

  • March 20, 2024
  • 1 reply
  • 140 views

Diego_Olortegui

It’s been 6 days since I contacted Figma support to help me with an urgent issue on a project in my account. I’ve sent 3 emails and still haven’t received any response. It’s as if the support team doesn’t exist. What can I do?

Best answer by djv

Hey @Diego_Olortegui, so sorry for the delayed reply!

Our team has been experiencing higher volume than usual, but it looks like Mia replied to your ticket #947891 about 7 hours ago.

Please check your inbox and support can continue to assist you there.

This topic has been closed for replies.

1 reply

djv
Figmate
  • Community Support
  • Answer
  • March 21, 2024

Hey @Diego_Olortegui, so sorry for the delayed reply!

Our team has been experiencing higher volume than usual, but it looks like Mia replied to your ticket #947891 about 7 hours ago.

Please check your inbox and support can continue to assist you there.