Cannot edit file / Education plan

Hi,

I have been given edit access to a design file.

However, it seems like it will only allow me to view.

It’s worth highlighting that I am part of the ‘Education’ plan.

Any help will be appreciated.

Yvette.

Hey @Yvette1,
Sorry to hear this is happening!
Please reach out to the support team directly via this form for help. They can have a look into your permission rights: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com. Thank you.

Hi, I have already done this however, they have not replied :frowning: