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Question

About my payment

  • November 2, 2023
  • 2 replies
  • 205 views

Good morning dear support I have made a big mistake connected with payment I have been not knewing that every month I have to pay 15 dollars for every editor but now I changed it please help to escape from that mony which cost 45 dollars if itspossible love you so much and thank you in advance

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2 replies

Celine_
Figmate
  • Community Support
  • November 2, 2023

Hey BC1, sorry to hear you are having trouble with your billing! This usually happens because there are added seats outside the original annual agreement.
If you haven’t already, please get in touch with our support team for help correcting seat numbers and charges: https://help.figma.com/hc/en-us/requests/new


  • Author
  • November 3, 2023

thank you so much