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Laura Carpinetti
New Member
July 14, 2025

Rejection reasons for Admins

I just want to reinforce what Luis posted last year, since I agree 100% with him.

 

Original thread: 

 

It would be incredibly helpful if there were a way to include a rejection reason when declining a Figma seat upgrade request.

I frequently receive upgrade notifications from across the organization, and in most cases, the requestors are unaware that there's an internal approval process they need to follow, such as submitting a request through our IT department rather than requesting directly via Figma.

Lately, this has become quite challenging to manage. When I reject these requests, I often receive frustrated follow-up emails from users who don’t understand why their upgrade was denied. Being able to provide a brief explanation at the time of rejection would save time, reduce confusion, and help streamline communication.

Thanks for considering this!

 

1 reply

emma h
New Member
October 13, 2026

We have this issue too.

We have an separate internal process to ensure there is leadership spend approval for Dev & Full seats.

Currently we cannot inform users via Figma that their seat application needs to go through this process. It’d be great to have a comments thread within the Figma request, rather than having to switch to Teams / email. Then all the admins can see the state of each seat request.